Description
We are looking for an enthusiastic Applications Engineer with a strong background in customer service and applications support. This individual will serve as primary technical support for our tilt and vacuum measurement products. Our tilt measurement line primarily includes electrolytic and MEMS based technology, and related signal conditioning electronics. Our vacuum measurement product line includes thermal conductivity (thermocouple, convection, and Pirani), cold cathode, and hot ion gauge technology, and associated control electronics.
Example applications include:
- Tilt sensor integration into leveling and control systems
- DIY Arduino integration of tilt sensors and inclinometers
- Vacuum gauge controller setup and calibration
- Vacuum sensor calibration
The job requires technical and analytical thinking with the ability to effectively communicate technical solutions. It requires a self-motivated, results-oriented, problem solving individual who is focused on supporting current and prospective customers with technical solutions to challenging problems. The ability to understand application and process environments, and the ability to communicate with engineering is critical to making accurate product recommendations and supporting technical challenges. Some proactive inside sales are required.
The Applications Engineer will be working closely with our Customer Service, Marketing, and Engineering teams, as well as our sales representatives and distribution channels.
Notre société, qui compte près de 50 personnes et existe depuis plus de 85 ans, a pour mission de permettre des performances supérieures dans les applications de mesure de l'inclinaison et du vide en s'engageant sur la qualité, l'innovation et le service. Nous sommes fiers d'être une organisation qui s'améliore en permanence et qui s'efforce d'atteindre un haut niveau d'excellence dans ses produits, ses processus et son assistance. Nous collaborons en équipe pour favoriser un environnement qui stimule la création et le partage des connaissances, avec un engagement profond envers nos employés, nos clients et notre communauté. Nous nous efforçons de créer un environnement de travail qui favorise la sécurité, la croissance et la réalisation des objectifs de nos employés.
Compétences et antécédents requis
- Maîtrise de Microsoft Office
- Soucieux du détail, bien organisé et capable de travailler de manière autonome.
- Exceptional written and oral communication skills
- Basic understanding of electrical and software design concepts
- BS or BA degree
Additional Skills and Background Preferred (Not Required)
- Engineering Technology degree
- CRM software experience
- Knowledge of vacuum science principles
- Knowledge of Electrical and Software Engineering concepts
- Basic knowledge of digital communication protocols:
- EthernetIP, Profinet, I2C, RS-232, RS-485, SPI, TTL (UART)
- CAN Open, CAN J1939